Privacy Policy

1. About This Policy

This Privacy Policy explains how information may be collected, used, and protected when you use Joisha.com ("Joisha", "we", "us", or "our"). Information you provide while using our website or placing an order may be used to provide the requested services.

2. Information You May Provide

Depending on how you use our services, we may receive the following information:

• Your name, mobile number, and email address.
• Your delivery address, city, state, and PIN code.
• Order details, purchased products, prices, delivery information, and payment status.
• Questions or messages submitted through our Contact Us form.
• Technical information required to operate the website, such as browser or log information, if collected by our server or the tools we use.

3. How Information May Be Used

Where applicable, your information may be used for the following purposes:

• To create and manage your account.
• To receive, process, and deliver orders and provide customer support.
• To resolve payment-related or order-related issues.
• To respond to your questions and maintain website security.
• To comply with legal obligations and prevent misuse or fraudulent activity.

4. Cookies and Browser Storage

We may use cookies, sessions, or browser storage to help certain website features function properly. You can manage cookies through your browser settings. However, disabling cookies may affect the functionality of some features. This section should be updated to accurately describe any third-party analytics or advertising tools used on the website.

5. Sharing of Information

We do not intend to sell your personal information. However, information may need to be shared with relevant service providers or authorized authorities when necessary for website operations, delivery, hosting, payment processing, or legal compliance. This section should reflect our actual business arrangements and service providers.

6. Data Security

Reasonable technical and organizational measures should be implemented to protect personal information. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

7. Data Retention

Account information, order records, customer support communications, and legal records may be retained as necessary. The retention period and procedures for deleting information should be determined according to Joisha's actual data retention policy and applicable laws.

8. Your Choices and Requests

If you wish to request corrections to your information, need account-related assistance, or have privacy concerns, you may submit a request through our Contact Us page. We will review and respond to requests in accordance with applicable laws.

9. Children's Privacy

Our website is not specifically designed for children. If a parent or guardian believes that a child has provided personal information without appropriate authorization, please contact us.

10. Third-Party Websites

Our website may contain links to third-party websites. Joisha does not control the privacy practices or security policies of those websites. Please review their respective policies before using their services.

11. Changes to This Policy

We may update this Privacy Policy when website features, business operations, or applicable laws change. The "Last updated" date should be revised whenever this policy is updated.

12. Contact

If you have any questions or requests regarding this Privacy Policy, please contact us through the Joisha Contact Us page.