Shipping Policy

1. Delivery Coverage

Delivery availability depends on your PIN code and Joisha's current service coverage. Please verify your PIN code during checkout before placing an order. If delivery is unavailable in your area, you may not be able to complete your order.

2. Order Processing

After an order is placed, we may verify product availability, delivery address, and order details before processing it. Order confirmation and processing times may vary depending on product availability, business days, and operational conditions. Any confirmed processing timeline should be specified here after verification by the business.

3. Delivery Estimates

Any estimated delivery time displayed during checkout or in your order details is an estimate and is not a guaranteed delivery date unless explicitly confirmed by Joisha. Delays may occur due to weather conditions, transportation issues, address-related difficulties, local restrictions, or other unforeseen circumstances.

4. Shipping Charges

Shipping charges may depend on your PIN code, order conditions, or applicable promotional offers. Please review the shipping charges and total payable amount displayed at checkout before completing your order. Any free delivery offer will be subject to its applicable terms and conditions.

5. Accurate Address and Contact Details

Customers are responsible for providing their correct name, phone number, complete delivery address, nearby landmark, and PIN code. Incorrect or incomplete information may result in delivery delays or failed delivery attempts. Requests to change the delivery address after placing an order may not always be accommodated.

6. Delivery Attempts

We or our delivery partners may attempt to contact the recipient during delivery. If the recipient is unavailable, cannot be contacted, or the address cannot be reached, redelivery or return-to-origin arrangements will be handled according to Joisha's applicable operational policies.

7. Delayed, Missing or Incorrect Delivery

If your delivery is delayed, your order has not arrived, or you have received an incorrect product, please contact us through the Contact Us page. Provide your order number, contact details, and a description of the issue so that we can investigate it.

8. Shipping and Returns

For information about product returns, exchanges, or refunds, please refer to our Return & Refund Policy. If return pickup or return shipping charges apply, they should be clearly specified in Joisha's finalized policy.

9. Contact for Delivery Support

If you have any questions or concerns regarding delivery, please send us a message through the Contact Us page. Providing your order number will help us assist you more efficiently.